Frequently Asked Questions
What's the cancellation policy?
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If you need to cancel or postpone your order, please call us on 07982915394 as soon as possible.
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If the cancellation or rescheduling is communicated 12 days or less before the scheduled event date, you are NOT eligible for a refund of the total payment.
Do you do gluten free Cakes?
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All of Our products are Halal
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Most of Our products are Suitable for Vegetarians
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Our kitchen handles nuts. However, products can be made NUT FREE upon request.
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Yes, we offer gluten-free cakes made with carefully selected ingredients to ensure great flavour and texture. If you have specific requirements or preferences, feel free to reach out to us for more information!
How do I place a custom order for a celebration cake and matching treats?
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Call us on 07982915394 or email us at enquiries@cakeswithelegance.co.uk and a member of staff will help you with your booking.
Do you deliver?
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We do offer delivery - this may have an additional charge.
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Free delivery on orders over £85.
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If you have anymore questions, please feel free to get in touch!